iti3.gif (1154 bytes)

1-888-RING-ITI

Home - Service - About Us - Telephones - Internet - Networks - Partners - Contact Us - Employment - Search

TeleCount Call Accounting

TeleCount Overview
Hot Features at a Glance
Comprehensive Feature List
 

Industry Specific Applications
Hospitality Support Available with TeleCount Billing Version

Get More Information / Request a Quote!

TeleCount Call Accounting Overview

TeleCount Telemanagement software takes call accounting one step further. Not only does TeleCount software serve the basics of tracking and managing any enterprise's communications expenses, it also tracks and manages other vital aspects of communications and organizational operations, such as Fraud, Directory Management, and more. The TeleCount Telemanagement system is designed to meet the most demanding requirements while maintaining ease of use.

TeleCount solutions range from basic call accounting systems to large scale billing servers, depending on the package chosen.

 

TeleCount Hot Features

bullet.gif (919 bytes) Call Accounting with Over 200 Standard Reports
bullet.gif (919 bytes) Traffic Analysis
bullet.gif (919 bytes) Quality of Service Rating and Reporting
bullet.gif (919 bytes) Network Traffic Rating and Reporting
bullet.gif (919 bytes) Custom Report Writer
bullet.gif (919 bytes) Toll Fraud Reports and Alarms
Network Enabled
Multiple Locations Supported
bullet.gif (919 bytes) Corporate Directory Management
bullet.gif (919 bytes) Support for MS SQL 2000 as Backend Database

 

TeleCount Feature List

  • Ability to archive activity (i.e. call, data, content) records
  • Supports tracking Caller ID/ANI/DNIS
  • Full authorization code and account code support
  • Activity (call) Table allows editing of existing records and adding new records for calls made off premises
  • ODBC compliant -- Gain access to imported call data from spreadsheets or other programs
  • TeleCount Numbering Plan Service keeps numbering plans up-to-date. Latest city & area codes/prefix updates released monthly
  • One year of free monthly numbering plan updates (for North America and other select areas of the world)
  • Over 200 reports with flexible selection criteria
  • Email and/or export reports in a variety of file formats including PDF, HTML, RTF, ASCII, CSV, & DBF
  • Schedule data import jobs, reports, exports, or emails of reports for one time execution or interval execution
  • Fully network aware; when used on a network, the Microsoft SQL 2000 can allow an unlimited number of simultaneous connections from different clients
  • Password Protection and Security Roles prohibit unauthorized access to imported call records and reports
  • Relational database architecture, designed to reduce redundant data entry
  • Client/server, SQL support offers faster multi-user network access versus much of the competition
  • Real-time data collection in the background on computer, buffer box, across LAN, WAN or Internet
  • Unlimited call & data traffic capacity
  • Traffic Analysis (i.e. determine if there is too little or too much capacity)
  • Hospitality Support (i.e. Hotels, Resorts, etc. with PMS integration)
  • Supports multiple or partial (shared) extensions for each user in PBX & IP PBX environments.
  • Real-time system and toll fraud alarms via pager, email, printer, or SNMP
  • Works with any PBX's, IP PBX's, Key Systems, Centrex Services, PSTN Switches, VoIP/FR/ATM Networks, etc
  • Easily create reporting filters using TeleCount Filter Builder, & save them in the filter library for future use
  • Record and poll from remote locations to a central site using conventional networks, dial-up network, etc.
  • Reliably and flexibly calculates telecommunication, network usage, etc. tariffs, with the ability to set up tariffs for as many rate plans as necessary
  • Easily adds and tracks new carriers or switches and networks
  • Directory Viewer, an on-line corporate directory

Get More Information / Request a Quote!