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Overview
Hot Features at a Glance
Comprehensive Feature List
Telephone Sets, Options, & Upgrades
Specifications
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Add Ons
iCMC Voicemail
CMC Voicemail
CTI (Computer Telephone Integration)
Paging and Sound Systems
Digital Message on Hold
Call Accounting
Brochures
Coral IPx 500 Brochure (pdf)
Coral IPx Family Brochure (pdf)
Coral FlexSet Telephone Brochure (pdf)
What's New
Voice Over IP
Coral v11 & v14 Software Enhancements
Industry Specific Applications
Hospitality Industry Brochure (pdf)
Education Solutions Brochure (pdf)
Coral IPx 500 Overview
The IPx 500 is designed to meet the sophisticated communications requirements of small
and medium-sized businesses and remote offices of larger organizations.
The IPx 500 has the same architecture and is powered by the same software as the larger Coral 800, 3000, and 4000 systems, but is packaged physically smaller. In other words, a small office can affordably use an advanced PBX that was initially designed for offices with thousands of telephones. It is an ideal solution for offices or remote sites requiring as few as 8 and as many as 656 ports. Since it shares the same components as its larger siblings, you can rest assured knowing that an upgrade path is always available.
Rock-Solid Quality
QNet Networking -connect and integrate remote sites as one
VoIP - use your
private data network or the Internet to connect telephones and network systems
Advanced
Coral Message Center voice mail
with unified messaging
ACD -advanced
call center applications
CTI
computer integration for advanced applications
FlexiCall cellular telephone integration
| System Features | ||
| • Account Codes • Attendant Feature Set • Automated Number Identification (ANI) • Automatic Route Selection (Route Optimization) • Autoset Relocate • Battery Backup – RAM, Battery Backup • Boss Groups • Calibrated Opening in Libraries • Centrex Operation,Transfer Buffer • Classes of Service (COS) • Combined Night Answer • Computer Telephone Integration (CTI) • Conference-Lock View / Forced Release • Console-less Operation • CoraLink Adapter • Cordless Phone Connection • Day / Night Assistance Alert • Database Programming • Dial Call Pickup Directed, Call Pickup • Dictation Access • Digit Train Conversion, Creation, Deletion and Insertion • Digit Train Translation • Digital Announcer (4VSN) • Distributed Architecture, Microprocessors & Software • Emergency Calls E-911 (USA Version) • Emergency Timeslot Reservation • Enhanced Conference • Executive Privilege SMDR • Expanded Dialing Plan • Flash Memory Support • Flexible Tone Plan • Forced Authorization Code (FAC) • Group Call (Preset Conference) • Hot Line • Hot Standby Operation (Coral 6000) |
• Hot Station • Hunt Group – Terminal / Circular / Automatic Overflow • Hunt Group – Release • Intercept / Divert • Major / Minor Alarm • Malicious Call Trace • Message Waiting Activation by E&M Tie Line • Modem – Internal • Multiple Music Sources • Multiple Registration • Music On Hold • Night Service Automatic Switching • Numbering Plan • Off-Hook and On-Hook Trunk Queuing • On-Line Card Insertion • On-Line Database Programming – Remote And Local • Page Queue (Page_Q) • Paging Access • Port Gain – Individual • Port-To-Port Connection • Predetermined Night Answer • Programming Interface • Public Speed Call Library • Recall • Recall / Incomplete Destination • Recall / No Answer on E&M Tie Lines • Redial Last • Reminder • Room Status • Relay Activation • Reminder Call • Remote Maintenance • Remote Shelf |
• Restrictions
– Station • Ringback, Ringback – Immediate, Ringback – Secondary • Saved Number Repeat • Series Call • Silent Monitor • SMDR Backup • SMDR Call Records Storage, Call Transfer Tracking • SMDR Cost Calculation (SMDR CC) • SMDR List • SMDR Report Generation • Speed Dial Library – Restriction By Rank • Speed Dial Public (System) and Private • Stop Dial • 3-Way Conference, 1A2 Emulation, 3-Way Digital Conference • 3-Way with Two Incoming Calls • System Class of Service Changeover • System Clock and Diagnostics • System Management – Multiple Password Protected Levels • System Tones • Tenant Service Class of Services, Tenant Service Ranking • Toll Restriction – Digit Analysis, Trunk Groups • Transfer • Trunk Answer From Any Station • Uniform Call Distribution (UCD) • Verified Forced Authorization Codes (VFAC) • Virtual Numbers • Voice Mail Interface • Voice Mail & Automated Attendant (Integrated) • Whisper Page • Wireless Telephone System (WTS) |
Trunk features |
||
| • Automatic
Trunk Test • Basic Rate Interface (BRI) • Calibrated Opening (Trunk Flash) • Digital Trunk Access • Direct In-Dial • Direct-In-Dial Editing, Grouping and Second Dial Tone • Direct-In-Lines (DIL) • Direct Inward System Access (DISA) |
• Drop Trunk No
Dial • DTMF/ DP and DP/ DTMP Conversion • E&M Tie Lines • Flash (Trunk / PBX / Centrex / ESSX) • ISDN Support (PRI And BRI) • Powerfail Transfer and Call Retention • Primary Rate Interface (PRI) |
• Trunk, Trunk
Groups Access • Trunk Impedance Matching • Trunk Timers, Transfer Restriction • Networking Features • Network Support (Coral QNet TM) • Non-Blocking Network Arrangement • QSIG-QNet Network Features |
Digital Station features |
||
| • Automatic
Answer, Disconnect and Hold • Automatic Repertory Dialer (Scanner Operation) • Automatic Transfer and Voice Page Access • Background Music and Volume Control • Break-In / Barge-In • Busy Lamp Field / Direct Station Select (DSS) • Call Back Messages • Call Forwarding • Call Hold - Multiple • Call Log • Camp-On Off-Hook • Clock Display On/Off • Common Line Appearance • Dialing Protocol • Direct Station Selection • Direct Trunk Termination • Display Scrolling Control • Display System Operation • Do Not Disturb (DND) and Override • DTMF Through Dialing • DTMF to Single Line Port • Dynamic Feature Activation • Elapsed Time Display |
• Exclusive Hold • Executive Group • Field Upgradeable • FlexiCall • FlexSet (Telephones & Soft-Keys) • FlexSet 40B Support • Forced Release • Group Listen • Handset – Secondary, Volume Control • Handsfree Announce and Reply (Busy and Idle Condition) • Headset Operation • Help Key • Last Number Redial • Loop Key • Message Indication • Modular Telephone Option • Multilingual Telephone Display • Multiple Line Appearance • Mute Microphone • Name-Number Conversion • On-Hook Dialing • Password Change |
• Preference
– Programmable and Override • Preselection • Privacy – Automatic, Controlled • Privacy Release / Activation • Private Line Programming • Private Speed Call Library • Programmable Expansion Module (or FlexSet 40B) • Programmable Keys • Ringing Cadence and Frequency Control • Ringing Volume Control • Speakerphone (Software Controlled) • Speakerphone Volume Control • System Non-Exclusive Hold • Telephone Protected Keys • Trunk Group Termination (Pooling) With Indication • Turret Emulation • Visual Display (Optional LCD Type) • Voice Page Auto Answer • Voice Page On/Off, Outgoing • Zone Stations Paging / All Call |
Digital Station Display features |
||
| • FlexSet 120D,
120S, 280D, 280S • Abbreviated Dialing Information • Automatic Number Identification (ANI) • Call Forward Source Display • Dialed Number • Display Field Upgrade • Diverted Call Information • Dynamic Call Divert Information |
• Elapsed Time • Facility Used Display • Library Name / Number • Name / Number Identification • Name Trunk / Port • Number of Calls Waiting Display • Programming Display • Review Button Status |
• Scroll • Second Line Information • Select Camp-On, Hold, Message Display • Station Name / Number Display • System Function Display • Time / Date Function • View Camp-On, Hold, Message List |
Analog Station features |
||
| • Alternate
Attendant • Broker Service • Call Forwarding, Hold and Park • Camp-on Busy, Do-Not-Disturb, Groups, Idle, Off-Hook • Consultation Hold |
• Data Line
Security • Dial Lock • Distinctive Ring • Executive Busy Override, Executive Privilege • Last Number Redial • Message Activation Station to Station |
• Message
Waiting Lamp on Analog Single-Line Phone • Privacy • Recall • Station Class of Service Changeover • Station Transfer |
Attendant/Operator Features |
||
| • Alternate
Answering, Alternate Answering Position • Attendant Display of Busy Station • Attendant Feature Set • Attendant Forward for Undefined Station • Camp-on Busy • Computerized Attendant Position (CAP) • Control of Overflow • Control of Station Features |
• Control of
Trunk Group Access • Controlled Outgoing Restrictions • Direct Station Select / Busy Lamp Field (DSS / BLF) • Dual Night Answer Mode • Faulty Central Office Trunk Removal • Flexible Hot Station Destination • Flexible Speed Call Library Modification • Hot Station |
• Multiple
Console Operation • Night Answer Destinations • Recall With Display • Reservation of Outgoing Trunks • Split Function • Station Attendant Assignment • Station Blocking, Flexibility and Lock • Unattended Services |
Computerized Attendant Features |
||
| • Automatic
Alphabetized Positioning • Automatic Dialing From Cursor Line Identification • Automatic Screen Updates • Busy/Idle Display of DID Trunks on CAP • Calling Information • Console Priorities – Attendant Selection • Department Search / Directory |
• First Name
Search / Directory • Remarks Search / Directory • VIP Search / Directory • Keyboard Answering, Dialing • Message Center • Messaging – Auto-Log, Delete, Print and Save Function • Mnemonic Search |
• Modify Trunk
Group • Non-Attendant Operations • Pagination • PC-Based Console • Print Directory • Private Library • Status Field, Status Indication • Trunk Status, View Trunk Group Status |
ACD Features |
||
| • ACD Management
Information System • Automatic Call Distribution (ACD) • Help Key • Hot Agent Seat |
• Hunt Group
– Terminal / Circular / Automatic Overflow • Incoming Call Delay • Interactive Voice Response (IVR) on ACD • Load Agent Identification |
• Log In / Log
Out • Mandatory Announcement • Release / Resume • Wait Queue • Wrap-Up Code, Wrap-Up Time |
| Device Type | Maximum Number | |
| Total Ports (trunks+stations) | 656* | |
| Trunk Types | loop start, ground start, E&M, BRI, PRI, T1, E1, VoIP, QSIG |
|
| Station Types | digital, analog, VoIP | |
| Mounting Options | rack, wall | |
| Power Options | 115/230VAC 60/50Hz -48VDC |
|
* The Coral IPx 500 is a 656 port system when using 800 series expansion cabinets and the maximum available ports per interface card. Capacities are larger when using VoIP telephones.
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