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TeLANophy Overview
Hot Features
ViewMail Features
ViewMail for Microsoft Messaging Features
ViewFax Features
ViewCall Plus Features
CMC Coral Message Center
iCMC Coral Message Center
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Quote!
Brochures
CMC Coral Message Center Brochure (pdf)
iCMC Coral Message Center Brochure (pdf)
TeLANophy is a family of software options that can be added to the Coral Message Center (CMC). TeLANophy provides unified messaging, screen pops, and PC based telephone control.
ViewMail gives you control of the messaging process by allowing you to visually access and administer all your voice and fax mail from your PC.
ViewMail for Microsoft Messaging adds powerful voice and fax capabilities to the Microsoft Outlook software you use every day. It uses an intuitively designed interface to make administration of all your messages easier and more convenient.
ViewFax allows you to intelligently manage incoming faxes right from your desktop PC. It also acts as an outbound fax server to provide outbound fax capability for every PC on your network.
ViewCall Plus provides visual call management on your PC. It tells you who is calling before you answer the phone with a database screen pop and lets you handle multiple calls simultaneously while you're on the phone.
Learn More About Computer Telephone Integration (CTI)
I.T.I. - Michigan's Voice and Data Convergence Experts
Click here to learn why I.T.I. is the right choice for your voice and data integration needs.
Access and Control
Voice Messages from Your PC or Any Telephone
Listen to Any
Message Immediately, No Need to Go Through a Whole List
Displays
Caller ID for Easy Identification of Messages
"Return
Call" Button For One-Click Call Back
Reply to or
Forward Messages With a Mouse Click
Server Based
Voicemail Address Book So You Don't Have to Remember Voice Mail Box Numbers
VCR Style
Buttons to Play, Rewind, Fast Forward, and Pause Messages
Speed Up or
Slow Down the Rate of Play
Use "Live
Record" to Record the Call You're On
Save Voice
Mail Messages to Your Hard Drive
Use Email to
Send Saved Voice Mails to Anyone
Uses PC
Microphone & Speaker or Any Coral Speakerphone
ViewMail for Microsoft Messaging Hot Features
Access and
Control Voice Messages from Your PC or Any Telephone
Listen to Any
Message Immediately, No Need to Go Through a Whole List
Displays
Caller ID for Easy Identification of Messages
Reply to or
Forward Messages with a Mouse Click
Forward Voice
Mail to any MS Exchange or Internet Email Address as a Wave File
Server Based
Voicemail Address Book So You Don't Have to Remember Voice Mail Box Numbers
VCR Style
Buttons to Play, Rewind, Fast Forward, and Pause Messages
Use "Live
Record" to Record the Call You're On
Distinctive
Icons for Email, Voice, and Fax Messages
Remote
Synchronization to Your Laptop Lets You Control, Create, and Reply to Voice Messages Off
Line
Save Voice
Mail Messages to Your Hard Drive
Uses PC
Microphone & Speaker or Any Coral Speakerphone
Access and Control Fax Messages from Your PC or Any Telephone
No More Lost
Hard Copy Faxes
Directs
Incoming Faxes Through Human Operator, DID, or Extension Dialing
Forward Faxes
to any other ViewFax User or Group Without Printing, Even Add a Voice Mail Introduction
Forward Fax
Messages to any MS Exchange or Internet Email Address as a .TIF File
Uses Server
Based Address Book or Many Popular PIMs
Copy and Paste
All or Portions of Fax Into Other Documents
Enlarge,
Reduce, Rotate, or Skip to Any Page On Screen
Print Faxes to
any Printer or Fax Machine
Remote
Synchronization to Your Laptop Lets You Control, Create, and Reply to Fax Messages Off
Line
Fax Server
Provides Direct Faxing from Each PC on Your Network
Broadcast and
Group Faxing
Custom,
Default, or No Cover Pages
Fax Library
Express is Included for Fax-On-Demand
Send Documents
to Callers While They are Still on the Phone
Visually Manage Telephone Activity on Your PC
Graphical User
Interface to Dial, Answer, Transfer, Hold, Screen, and Conference Calls
Provides
Information About the Caller Before You Answer the Phone
Interact with
Multiple Callers Simultaneously, Without Interrupting Your Conversation
Direct Calls
According to Pre-Established Rules
Call Log
Displays Caller's Information for Call Tracking
Includes
Built-In Contact List or Use Your PIM
Integrates
with MS Outlook, Excel, Word, Access, Symantec Act!, Lotus Organizer, and ODBC Databases
Drag and Drop
Database Integration
Customizable
with PhoneBASIC Programming Language
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