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Samsung SVMi-8E

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Overview
Hot Features at a Glance
Selected Feature List
Samsung Unified Messaging
More SVMi E Series Voicemail Systems
Get More Information
Request a Quote for iDCS 100 w/SVMi-8E
Request a Quote for iDCS 500 w/SVMi-8E

Supported Phone Systems
Samsung iDCS 100
Samsung iDCS 500

Brochures
SVMi-8E Brochure (pdf)


SVMi-8E Voicemail Overview

The SVMi-8E Voicemail system is completely integrated with the Samsung iDCS 100 and iDCS 500 telephone systems. In fact, when installed it is actually a part of the telephone system. This integration provides features that make the SVMi much easier to use than other voice mail systems. If offers 4 or 8 ports, up to 1000 mail boxes, a full auto attendant, an optional fax port, and a LAN port.

Are you concerned about reliability? The SVMi uses the latest flash memory technology and therefore has no moving parts. The SVMi systems have been so well received by our customers that we have stopped selling other voicemail systems for use on the iDCS family of telephone systems.


SVMi-8E Hot Features

  •  Unified Messaging with Email & Fax Integration
  •  Fax on Demand
  •  Advanced Voicemail with Auto Attendant
  •  Answering Machine Emulation to Screen Calls
  •  Caller ID with One Button Callback
  •  User Directory So You Don't Have to Remember Mailbox Numbers
  •  External Notification to any External number, e.g., Mobile Phone or Pager
  •  Message Undelete
  •  Message Retrieve -Recall a Message Before the Recipient Hears It
  •  Multiple Message Waiting Lights for People Who Share Phones
  •  Automatic Night Answer
  •  Audiotext Boxes
     

SVMi-8E Selected Feature List

For a complete feature list, please see the brochure.

Alphabetic Directory (Multiple) Callers who do not know your extension number but know your name may enter the first few letters of your name and then easily be transferred.

Answering Machine Emulation This feature allows you to monitor calls left in your voice mail box through the speaker of your DCS keyset. In function it is very much like screening a call on your home answer machine.

Automatic After Hours Answering The Main Auto Attendant greeting changes from the day to the night greeting automatically.

Broadcast Authorized personnel can broadcast a message to everyone in the system.

Call Back When listening to your voice mail messages you may press one key to automatically call back the person who left you the message. This call back feature may be allowed for internal calls and/or external calls. Long distance may be either allowed or denied and specific area codes may be allowed or denied. For external calls, Caller ID is used and therefore must be received from the phone company.

Caller ID Compatible If you have caller ID, the number is saved with the message for easy call backs.

Date and Time Stamp Each message you receive will be stamped with the time and date of its arrival.

Direct Messaging/Quick Memo Easily leave a message for yourself or another person without calling the extension first.

Direct to Mailbox You may have mailboxes on the SVMi-4E system that do not have associated stations. This is ideal if you have a small number of employees in your office but numerous employees outside the office that need to keep in contact.

External Number Notification When you have messages in your mailbox, you may be alerted at your cell phone, home phone or any other phone.

Holidays and Special Events When your business closes because of a Holiday or special event the system can provide a special appropriate greeting to your callers.

Incoming Call Overflow You can answer any or all lines immediately or answer only the calls that your operator does not pick up.

Individual Mailbox Greeting Each mailbox has its own associated individual greeting recorded in the mailbox owners voice. This may be changed as frequently as you desire.

Interruptible Voice Prompts At any time during an announcement or greeting, callers may dial a selection and the SVMi-4 will immediately respond. It is not necessary to listen to all the options if you are a ‘power user’ and already know what you wish to do.

Keyset Display and Soft Key Support If you have a DCS display keyset the number of new messages will be displayed on it. The display will also echo many of the options available. You will be able to negotiate through the SVMi-4E menus using the Keyset display and the soft keys below the display to respond to the prompts.

Message Scan Message Scan allows a user who is retrieving their messages to ‘scan’ through them. The first few seconds of each message will be played.

Message Fast Forward and Rewind Skip through a message to find a specific piece of information.

Message Forward With Append Messages received in your mailbox may be forwarded to other mailboxes on the system. Introductory remarks may be added for the recipient in front of the message.

Message Pause At any time while listening to your voice mail messages, you can pause the playback.

Message Retrieve Any sent message may be canceled before the recipient has received it.

Message Skip When listening to new messages, if you a searching for a specific one you can skip over new messages. This saves the message as a new message. Its like picking one thing out of your in-basket without disturbing all the others.

Message Undelete Retrieve messages that have been previously deleted that day. No more losing valuable messages by pressing the wrong button.

Message Waiting Light Indication An indication on your keyset tells you when you have new messages. Press one button to connect with your voice mail.

Multiple Language Support iSystem and mailbox prompts can be individually set to a specific language. 12 languages are available.

New / Old Selection When you access your mailbox you may chose to listen to either new or old messages. This makes it easier to find specific information contained in an old message without having to listen to all the new messages first.

Operator Access Callers may connect with an available operator any time by dialing 0.

Personal Mailbox Administration You may change settings for your mailbox any time you like. Personalize the greeting that callers will hear, your name, password and notification options.

Recordable System Prompts Add or record selected prompts to suit your particular business.

Subscriber Administration AThe system administrator can create, delete, and/or modify subscribers. If you select to modify a subscriber you can reset their password, record their name, enter the directory name, and record their mailbox greeting all from the same utility.

Synchronized Clock Changing between day and night modes is always synchronized with the phone system.

 

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