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Alphabetic Directory (Multiple) Callers who do
not know your extension number but know your name may enter the first few
letters of your name and then easily be transferred.
Answering Machine
Emulation This feature allows you to monitor calls left in your voice mail box through
the speaker of your DCS keyset. In function it is very much like screening a call on your
home answer machine.
Automatic After Hours Answering The Main Auto Attendant greeting changes from the day to the night greeting automatically.
Broadcast Authorized personnel can broadcast a message to
everyone in the system.
Call Back When listening to your voice mail messages you may press one key to
automatically call back the person who left you the message. This call back feature may be
allowed for internal calls and/or external calls. Long distance may be either allowed or
denied and specific area codes may be allowed or denied. For external calls, Caller ID is
used and therefore must be received from the phone company.
Caller ID
Compatible If you have caller ID, the number is saved with the message
for easy call backs.
Date and Time Stamp Each message you receive will be stamped with the time and
date of its arrival.
Direct Messaging/Quick Memo Easily leave a message for yourself or
another person without calling the extension first.
Direct
to Mailbox You may have mailboxes on the SVMi-4E system that do not have associated
stations. This is ideal if you have a small number of employees in your office but
numerous employees outside the office that need to keep in contact.
External Number Notification When you have messages in your mailbox, you may be
alerted at your cell phone, home phone or any other phone. |
Holidays and Special Events When your business closes because of a
Holiday or special event the system can provide a special appropriate greeting to your
callers.
Incoming Call Overflow You can answer any or all lines
immediately or answer only the calls that your operator does not pick up.
Individual Mailbox Greeting Each mailbox has its own associated individual
greeting recorded in the mailbox owners voice. This may be changed as frequently as you
desire.
Interruptible Voice Prompts At
any time during an announcement or greeting, callers may dial a selection and the SVMi-4
will immediately respond. It is not necessary to listen to all the options if you are a
power user and already know what you wish to do.
Keyset Display and Soft Key Support If you have a DCS display keyset the number
of new messages will be displayed on it. The display will also echo many of the options
available. You will be able to negotiate through the SVMi-4E menus using the Keyset display
and the soft keys below the display to respond to the prompts.
Message Scan Message Scan allows a user who is
retrieving their messages to scan through them. The first few seconds of each
message will be played.
Message Fast Forward and Rewind Skip through a message to
find a specific piece of information.
Message Forward With Append Messages received in your mailbox may be
forwarded to other mailboxes on the system. Introductory remarks may be added for the
recipient in front of the message.
Message Pause At any time while listening to your voice mail messages,
you can pause the playback.
Message Retrieve Any sent message may be canceled before the recipient
has received it. |
Message Skip When listening to new messages, if you a searching for a
specific one you can skip over new messages. This saves the message as a new message. Its
like picking one thing out of your in-basket without disturbing all the others.
Message Undelete Retrieve messages that have been previously deleted
that day. No more losing valuable messages by pressing the wrong button.
Message Waiting Light Indication An indication on your keyset tells you
when you have new messages. Press one button to connect with your voice mail.
Multiple Language Support iSystem and
mailbox prompts can be individually set to a specific language. 12 languages
are available.
New / Old Selection When you access your mailbox you may chose to listen
to either new or old messages. This makes it easier to find specific information contained
in an old message without having to listen to all the new messages first.
Operator Access Callers may connect with an available operator any time
by dialing 0.
Personal Mailbox Administration You may change settings for your mailbox
any time you like. Personalize the greeting that callers will hear, your name, password
and notification options.
Recordable System Prompts Add or record selected
prompts to suit your particular business.
Subscriber Administration AThe system administrator
can create, delete, and/or modify subscribers. If you select to modify a
subscriber you can reset their password, record their name, enter the
directory name, and record their mailbox greeting all from the same utility.
Synchronized Clock Changing between day
and night modes is always synchronized with the phone system. |