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OfficeServ Call links your personal computer with your telephone. It provides a cost effective call management application for call logging, contacts, scheduling, and telephone programming that is very easy to use. Manage your calls from a computer screen and link to personal databases for storage of contact names and personal call history. Increase your staff's efficiency and productivity with pop up screens for incoming calls, on-screen dialing, and feature activation such as call forwarding, speed dialing, conferencing, and more. See who's on the phone before transferring a call to avoid unnecessary voice mail messages. Keep track of your customer communications online and eliminate the headaches of lost messages and multiple contact lists.

All this for about $15 per user.

Features

•  Pop-up screens for incoming calls
•  Answer and dial calls with a mouse click
•  Manage multiple calls
•  Call management -transfer, release, page, call back, camp on, conference calls
•  Drag and drop call control
•  Contact management
•  On-screen dialing from MS Outlook clients with caller ID support
•  Control phone features, e.g., do not disturb, call forwarding, auto answer, station lock
•  Call logging for incoming and outgoing calls
•  Scheduling services
•  Visual extension status
•  Multiple phone books and network phone book maintenance
•  3rd party application support, e.g., Goldmine, Maximizer, MS Access, etc.

Scheduling Services

Schedule Telephones Calls or Activate Specific Features such as Do Not Disturb, Call Forward, Make Call and Station Lock

 

Call Logging

Call Log maintains a record of all incoming and outgoing calls.

3rd Party Software Support

Several commonly available database programs have Windows TAPI support built in. By installing OfficeServ Call, the screen pop and dialing functions of the database are made available. Some of the more popular programs with this functionality include MS Access, MS Outlook, and Goldmine.

 

OfficeServ Call Brochure (pdf)

OfficeServ Suite General Description (pdf) 2.3 MB

Try it Free!

•  30 day trial period begins when the software is installed
•  1 seat OfficeServ Link
•  1 seat OfficeServ EasySet
•  10 seats OfficeServ Call
•  2 seats OfficeServ Operator